Terms of Sale

Last updated: [insert date]

These Terms of Sale govern the purchase of products from Ficus (“we”, “us”, “our”) through our online store. By placing an order on our website, you agree to be bound by these Terms of Sale.

1. Products

Ficus offers cosmetic and skincare products, including facial creams, intended for external use only.
All product descriptions, images, and information are provided for general informational purposes and may vary slightly from the actual product.

We reserve the right to modify or discontinue any product at any time without prior notice.

2. Prices

All prices displayed on the website are in [EUR/USD/GBP] and include applicable taxes unless stated otherwise.
Shipping costs are not included in the product price and will be calculated at checkout.

We reserve the right to change prices at any time, but price changes will not affect orders already confirmed.

3. Orders

An order is considered confirmed only after payment has been successfully processed and you have received an order confirmation email.

We reserve the right to refuse or cancel any order for reasons including, but not limited to:

• Product availability

• Errors in pricing or product description

• Suspected fraudulent activity

If an order is cancelled, any payment already made will be refunded.

4. Payment

Payments must be made using the payment methods available on the website at the time of purchase.

All transactions are processed securely. Ficus does not store full payment details.

5. Shipping and Delivery

Orders are shipped to the address provided by the customer during checkout.

Estimated delivery times are provided for guidance only and may vary due to external factors. Ficus is not responsible for delays caused by carriers, customs, or unforeseen circumstances.

6. Returns and Refunds

Due to the nature of cosmetic products, returns are only accepted if the product is unopened, unused, and in its original packaging, unless the product is defective or incorrect.

If you receive a damaged or incorrect product, you must contact us within [14] days of delivery.

Refunds, when approved, will be processed using the original payment method.

7. Product Use and Disclaimer

Our products are cosmetic items intended for general skincare use. They are not medical products and do not replace professional medical advice.

Always read the ingredient list and usage instructions before use. If irritation occurs, discontinue use and consult a healthcare professional.

Ficus is not liable for adverse reactions resulting from misuse or undisclosed allergies.

8. Limitation of Liability

To the maximum extent permitted by law, Ficus shall not be liable for indirect, incidental, or consequential damages arising from the use or inability to use our products or website.

9. Intellectual Property

All content on this website, including text, images, logos, and product names, is the property of Ficus and may not be used without prior written permission.

10. Governing Law

These Terms of Sale shall be governed and interpreted in accordance with the laws of [Country].

11. Contact Information

For any questions regarding these Terms of Sale, please contact us at:

Email: [contact@ficus.com]
Company Name: Ficus
Address: [insert address]